Mainly, BBI has adopted as a general concept the eight fundamental principles of “EXCELLENCE” as defined by EFQM in its operations and management, such as; results orientation, customer focus, leadership and constancy of purpose, management by processes and facts, people development and involvement, continuous improvement, innovation and learning, partnership development and corporate social responsibility.
BBI has implemented a formal, structured and documented an internal quality assurance system, named QUALITY CARE.
In the understanding of TQM in BBI, quality assurance (QA) means the implementation of procedures, processes and systems used to manage and improve the quality of its education and all other activities. The purpose of BBI’s Quality Assurance System (QAS) is to ensure the relevance, goal-orientation, quality, and continuous assessment and improvement of the activities.